Hi… I’m Jeremy Kenerson and because I took a bottom performing sales team to #1 in just 2 months and held that #1 status for 2 years straight I was recruited to run the sales team at Infusionsoft back in 2009.
This of course still cuts into your profits, and your sanity spending 20+ hours going through the whole hiring process and managing the person and all of their emotions.
This way you won’t have to go through the hiring process, time off, firing, and having to start that process over again. You’ll also have multiple graphic designers for a fraction of the cost of hiring your own.
The best way is to do loom videos showing examples of graphics or images that you like and clearly tell them what you want. Make sure to include with the loom video link any content that you want used in the graphic so they can copy and paste. Remember english is their second language so you don’t want them to listen to a video and you expect them to type the content out correctly.
One good thing about the Philippines is that there are a lot of people who speak really good english. However if you get stuck you can always use google translate to get past some rough patches. Or you do what I do, and hire someone to do that for you. Don’t worry if you’re not able to do that right off the bat, you will get there by being able to spend your time on revenue producing tasks once you start outsourcing.
In the beginning you want to start by giving them a lot of your current designs and examples of other people’s designs that you admire. Once this is done you two can create a branding board of your brand colors and fonts so everything can stay consistent. Now you probably don’t want all your graphics to use the branding board, so when you want a unique design you can let them know to use their creative brain to create something awesome.
Of course this costs way too much money.
Have someone dedicated to your business and projects at a fraction of the cost.
Yes they can, usually people’s pay is based on their experience so it is very hard to find a cheaper employee to be able to do this. But at $800/month you should be able to find someone pretty easily.
Yes they can, a lot of them are used to working during our time zone which is literally them working at their night time.
Start with whichever way works best for you. For the developers and graphic designers I like them working my night time, Because at the end of the day after getting all my important work done, I can submit what I want to them and then like magic I wake up in the morning and it’s all done. It’s almost like I cloned myself and I’m working close to 24hours a day.
… like design pickle, but instead of just doing graphics, they do all of the things that those three employees would do. This is where you can tap into an already existing team and get unlimited tasks done each month for one low monthly fee.
…and allowing a team to do 50% of your work. Instead of feeling overwhelmed and busy, you’d have the time to spend on sales and marketing for your business. Imagine being able to test marketing to get a predictable flow of leads so you can grow and scale your business.
Can you imagine growing to the point you can take vacations. But instead of thinking the whole time that your business will burn to the ground because you’re not there, you’ll be able to sit back, relax and be present in the moment with your family or friends, feeling confident knowing that all your work will be taken care of?
Each employee gets a state of the art high-performing desktop PC that we build from the ground up so that it’s way more powerful than computers that come out of the box.
Just east of Bali in Indonesia. One of my employees back in the day just came home from a Mormon mission in Indonesia. When I needed help he told me to hire his friend who was going to school for Computer Science. He was amazing and we ended up partnering to open our office there.
We have a day shift and a night shift so we are working 18 hours a day, meaning you get access to not just one POD but two.
You can send us as many tickets at a time. You can even prioritize them so we know which ones to work on first. Your POD will work on one task and when they finish that task they will start another one until their shift is over.
Some graphics are super simple and can be done in as fast as an hour from submission, others can take three hours, some slide desks and eBooks can take a day or two depending on how much content there is. Other technical tasks can be fast and others like a full funnel build can take a day or two. I’ve seen some complex onces take as long as a week.
Our office has back up generators and each computer has a backup power source so if the power does go out, then their computers do not shut down and lose all their work. I learned this the hard way. We’ve only had one issue with this and it was more that the office was flooded from rain due to poor neighborhood planning, but the flood washed away the block wall that caused the flood so that won’t happen again. A fluke accident that no one saw coming because the office is literally on a hill.
Our office uses three different internet providers just in case one or two go down, at least one will still be working. We haven’t had any issues with this since we got our office in 2018.
Since we have our office we have shift managers that ensure our employees are only working for us. Plus we have a really good culture over there, and everyone is bought into the dream of helping 1,000 business owners scale their business. We have company pride t-shirts that everyone loves wearing, we are a legit business in Indonesia and pay corporate income tax there, everyone has medical, dental, and eye insurance as well. We work towards transforming Indonesian society by bringing more well paid technical jobs. We also hold English classes for our employees and the community.
You can mark your task as urgent and we will get on that task for you next.
In your POD you have a real developer that can handle anything Web or Funnel related that you give to us. You also have a highly rated graphic designer that will get used to your style and brand. You also have a VA that can handle any menial task, if the task is too complex then our floor manager will have the developer help them with any complex technical tasks that are assigned to them. You also have your account manager who can act as the go-between if something is hard to explain or we’re not understanding or there’s an issue with the language barrier. They are there to help you figure out how you can offload as many tasks as you can or haven’t thought of yet. Your POD members learn your style and how you want things done they’ll be able to complete your projects even faster. They’re real members of your team and when you have a team firing on all cylinders nothing is impossible. Another thing that will help you get the most out of your POD is how we teach you to submit your requests. Most people have a hard time outsourcing because they don’t use DeskTeam360 Outsource Implementation Method of communication. You won’t leave anything to question and that eliminates almost all the back and forth that you’re probably used to dealing with.
We have a cell phone in the office that you can text message us to let us know about the emergency. An example would be you have a quick revision to get done, before going to print like a flyer or something and you’re about to board a plane to go to an event that you need that flyer for and you’re freaking out, pulling your hair out not thinking you’ll get this done in time. Then you text us and we stop what we’re doing and work on that for you. This is like having a batphone at your disposal. But remember the boy who cried wolf. If everything you do is an emergency we will start to perceive nothing as an emergency for you. We do have other clients and we can alway push them to the back of the line for everything. We have never had an issue with someone abusing this honor system and we don’t think we ever will, but you know, we have to say it.
This has only happened once since 2018 and it wasn’t anyone’s fault. The client just didn’t jive with the designs we were doing. I put the client in another POD with a different designer and the client loved the work. So you are not tied to your POD, if you don’t jive that is okay, just let us know and we’ll get you switched until you’re happy.
You’ll Get Tasks Completed Faster As Time Goes On, also when your business is growing and you start submitting more tasks you can upgrade at any time and your new pricing will be prorated to what you already paid that month so that you don’t end up paying more than you should and creating a new billing cycle.
Yes, DeskTeam360 will work for you regardless if …
We Do Almost Everything; Except…
Usually because there is too much back and forth with those types of projects before you get a final version that everyone is happy with.
This way you can rely on us to do the heavy lifting with everything else so that you can focus on what requires your superpower like marketing strategies or writing awesome copy, or creating an amazing customer experience for your clients.
You can continue to use whatever systems you’re currently using. Because we use almost all of them like…
And if you are using a software that we are not familiar with, which is highly unlikely, most systems are so similar that we can easily learn how to use them for you. So you don’t have to switch your systems or softwares to ones that we use.